Return Policy
If your item was not listed as final sale at the time of purchase, returns and exchanges are available. Items may only be returned within 19 days of fulfillment of the original order (19 days from the date you receive shipping notification via email). Items must be unworn, tagged and undamaged. Our system will not process any returns outside of this window. Return shipping costs are the buyer’s responsibility and will be deducted from your refund.
Any item ordered on the website can only be returned or exchanged once within 19 days. Once your item has been exchanged, it cannot be returned or exchanged for a new item. As a conscious brand, we pride ourselves on the fact that every piece of clothing is handmade to reduce waste, so we are unable to make multiple exchanges.
There are no refunds or exchanges on Black Friday orders, sale and final sale items, clearance, sample sales.
There are no refunds or exchanges on custom orders.
If you have any other questions or needs regarding returns or exchanges, please email support@gaoyuanautoparts.com
.